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Las Mansiones

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Business Details

Hours:

Regular Hours

Mon - Fri9:00 am - 5:00 pm

Sat - SunClosed

Extra Phones:

Phone: (915) 591-3303

Categories:
Real Estate Rental Service, Apartments, Real Estate Buyer Brokers, Real Estate Agents, Apartment Finder & Rental Service, Rental Vacancy Listing Service

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Reviews

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07/29/2012
DO NOT STAY HERE!!!!!!!! Staff...

DO NOT STAY HERE!!!!!!!! Staff is unfriendly. Cost way to much for shotty apartments, gates are always broken, dust everywhere from construction, poorly built, cracks in walls from settling, paper thin walls, pool is filled with a garden hose, female staff flirts with several married male tenants, office smells of rotten chinese food and B.O. This place is a mess. They treat their military tenants like trash!! Over c... view more

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07/16/2012
NO STARS (had to default to on...

NO STARS (had to default to one)!!!!!!! The previous review is correct. They have a new manager that is worse than the last one was. The customer service stinks and they have lots of construction going on that apparently does not matter to them since they dod not have to deal with the noise, dirt, or unprofessional workers. When calling to complain you get a scripted answer because no one can do anything for you. It... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
05/08/2012
Do not even consider renting h...

Do not even consider renting here. This place has decent looking apartments, but are very over priced. The staff hide their stipulations from you and when you question them, they treat you poorly. Worse customer service I have ever received. I would definitely never recommend any military members to rent here. They are unsupportive of the troops and unhelpful with problems. They don't return phone calls and whe... view more

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claimed iconBusiness Response.05/16/2012

Ms. Sarah K. Bowman, we completely understand your dissatisfaction. However, as we discussed all stipulations are on applications and lease terms. It is an applicants and residents responsibility to read and understand. We do try to explain as questions may arise in certain situations. In your situation you may have confused the inability to provide you with the outcome of your choice as rudeness. Many of your statements are not verbatim and do sound negative, however that was not how they were said. We have not heard from your or the other applicant since we last contacted you. Feel free to contact our offices via phone, fax and/or email for further discussion and comments.

This listing has been claimed by a business representative.
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Las Mansiones

1500 Bob Hope DrEl PasoTX 79936

(915) 855-1678

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Las Mansiones

1500 Bob Hope DrEl PasoTX 79936

(915) 855-1678

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