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Envision Eye Care

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Business Details

Hours:
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Payment method:
master card, visa
Location:
Sierra Court Shopping Ctr
AKA:

Falknor, Larry W, OD Envision Eye Care

Categories:
Optometrists, Optical Goods, Physicians & Surgeons, Ophthalmology

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Reviews

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04/07/2014

horrible customer service, and even worse examination! I took my 6 year old son there, and not only did they not make him feel comfortable they gave him the wrong perscription. A week after he got his glasses the school nurse informed me that he was seeing worse with his glasses because the perscription wasn't right. when we went back they charged me for another visit even though the mistake was theirs! defiantly w... view more

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11/23/2013
horrible

Horrible. If you want to have a bad day that s the place to go. Its not the doctors, its their staff at the front desks. We were given an appointment at 9 am so we arrived at 8:55am. They refused to open the door and left our family out in the cold until 9. They are not helpful at all with regards to your insurance options. They have a very limited selection of frames and was being pressured into getting the frames f... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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09/28/2013

This place at first glance is pleasant. but once you actually get to talk to the staff it's a whole other story. I went to pick up my glasses and because there was still 10 minutes in their lunch i decided to wait outside the door. The older woman who works there saw me and wanted nothing to do with me. She went ahead to tell me to leave and that they are closed. I answered saying I was just here for a pick up after ... view more

Was this review helpful?Yes No|Flag Abuse
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Envision Eye Care

7401 N Mesa StEl PasoTX 79912

(915) 587-9400

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Envision Eye Care

7401 N Mesa StEl PasoTX 79912

(915) 587-9400

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