I am totally clueless when it comes to computers. With that said i was having problems with my computer and took it somewhere to get looked at and i was told it was the motherbroad and the cost to repair it was really high so i decided to get a second opinion and called Valkatech. I had one of their techs come to my house and look at it and he determined it wasn't the motherbroad but a virus. I had told him what the first place told me it was and he could of just gone with that and charge me an arm and a leg to fix it but instead he was honest as to what was actually wrong with it and it wasn't expensive to fix my computer. I highly recommend them! The tech was very professional and had excellent customer service.
Showing1-13 of 13results
Best place to get your computer fixed in El Paso! Staff is super courteous and technians explain everything thoroughly. Owner has a Master's degrree in computers and teaches computers at EPCC! They removed all viruses from my computer and installed an excellent anti-virus protection package (not one of those free ones like others do). You won't regret your experience here and they are with the El Paso Better Business Bureau with an A+ Rating as well. They have been in business for 9 years and are true professionals. Can't praise them enough! Thanks Genesis Computers!
Technicians were very professional and explained to me in detail what the problem was. I am not computer savvy but they explained everything in terms I could understand. I also thought my computer needed memory, but instead of taking advantage of the sale. they checked computer and found that no memory upgrade was needed, i simply had a spyware and malware problem. I recommend valkatech and will be calling them in the future.