Six Sanity-Saving Tips for Carpooling »
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
5.0 out of 5.0 They are the best in town by JohnCasarez from El Paso Tx | October 18, 2014 I am surprised how this auto group treat their customers. I am in the military and let me tell you that they became the best dealer experience in my life. I been in several states and so far Southwest Auto Group has been the most help full. They pick me up and took me to eat not bad at all. I would refer them to all my friends thank you guys. ________________________________________ 5.0 out of 5.0 Would buy again by Adriana77 from El Paso Tx | August 28, 2014 Me and husband are very happy for the 2nd time buying from southwest auto, they are very nice and I love the fact that they would do anything possible to keep that great customer service, quality of cars and great prices. Thank you for everything we would be back next year.... ________________________________________ 5.0 out of 5.0 Great Experience by Sgsmith from El Paso Tx | August 20, 2014 Its amazing how they treat their customers, I'm a soldier stationed at Ft Bliss and they went out of their way to pick mi up at the barracks. I called other dealerships before and they were very rude with me until I found Southwest Auto Group they treated me great not to mention the vehicle I got from them its super clean and runs like new. I love it Thank you Francisco Shopped for a used car Does recommend this dealer Did make a purchase 0 out of 0 people found this review helpful.
I just moved to the area and my 750li showed a transmission fail safe and my vehicle refused to accelerate. After speaking to the local bmw dealership and getting the worst customer service imaginable not to mention an outrageous quote on a new transmission that they insisted I had to have. I read a few reviews in here and headed to maroni's. First thing first I explained my problem on the phone and received an estimate based on my description. Came in the next day and out comes maroni himself this guy is very personable and extremely knowledgable. He explained what he thought the problem was and made sure I knew what he meant and went to work on the issue immediately. I picked up my vehicle a few days later and he explained what he had done and said he suspected another issue as the culprit and to bring it back if the light shows again. Unfortunately a few days later it showed again so I bought it back he went back to work on it. The guys in this shop know their stuff they kept In touch and researched the issue in depth the two days later they called and told me "I got it" turns out it was an issue that the dealership had no idea how to fix ordered the piece at no extra charge my car now drives like day one. This is where you want to be if you have an import I wont let anyone else service my vehicle from now on.
I TRAVELED FROM GRAPEVIBE, TEXAS TO EL PASO ON MY 2012 GTI ON JUNE 20TH, 2015. JUST WHEN I ARRIVED TO EL PASO, TX I NOTICED THAT MY VEHICLE WAS ACTING FUNNY, IT WAS STALLING WHILE I WAS DRIVNG AND WHEN I WAS AT A STOP. I BARELY MADE IT HOME SO I SPENT THE NIGHT LOOKING FOR THE REVIEWS ON LINE ABOUT RUDULPH VOLKSWAGEN. THE REVIEWS WERE EXCELLENT, SO I DECIDED TO TAKE MY VEHICKE THERE. MY SERVICE ADVISOR ALEX HATORILLA PROVIDED ME WITH THE MOST AMAIZING CUSTOMER SERVICE IN THE WORLD. SHE DEALT WITH EVERYTHING FOR ME, FROM THE EXTENDED WARRANTY, RENTAL, ALL THE WAY TO MAKE SURE MY VEHICLE WAS DELIVERED ON TIME FOR MY TRIP BACK TO GRAPEVINE, TEXAS. THE MASTER MECHANIC JHON ANSELL WAS SO PROFESIONAL TO THE POINT WHERE HE SAID "I WOULD STAY LATE IF I HAVE TO TO MAKE SURE YOU LEAVE ON TIME ON THURSDAY" I AM JUST SO GLAD AND CONTENT WITH THIS EXPERIENCE THAT I HAD TO SHARE IT WITH EVERYBODY OUT THERE, AND WOULD LIKE TO ADD THAT THE SERVICE DEPARTMENT HERE "BENT OVER BACKWORDS" TO HELP ME AND MY FAMILY TAKE OUR TRIP BACK ON TIME FOR ME TO GO BACK TO WORK. I GUESS THIS IS ONLY ONE REASON WHY RUDOLPH VOLKSWGEN IS THE NUMBER 1 SERVICE DEPARTMET IN THE NATION. THANK YOU VERY MUCH ON BEHALF OF AND FAMILY AND I.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.