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Abbey Pet Hospital

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Business Details

32

years

in Business

The Best Care... for Your Best Friend
Hours:

Regular Hours

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Brands:
advantage, wellness
Payment method:
all major credit cards, check, discover, debit, mastercard, visa
Categories:
Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Veterinarian Emergency Services, Veterinarians, Veterinary Labs, Dog Training, Veterinary Specialty Services, Pet Services, Kennels, Pet Grooming

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Abbey Pet Hospital

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karenc133859037
06/16/2012Provided by Citysearch - 
Overall
Editorial review from Citysearch

Search Yelp for more accurate reviews of this establishment.

Complete breakdown of communication on staff's part and complete deception on Dr. Prutton's part will prevent me from ever entrusting them to treat any animal I care for. Dr. Prutton is simply out to line his pockets with as much money as he can. From minimum wage employees who are clueless to padded bills that are not discussed with clients before hand.

To add insult to injury, my cat was overly medicated to the poin
...view moret that he vomited 5 times and defecated on himself, up to 8 hours after his neutering. I watched him closely though the night, ready with water and food, in hopes he would ingest SOMETHING to dilute the anesthesia and UNAUTHORIZED vaccinations in his blood stream.

When I brought these concerns to Dr. Prutton's attention, instead of listening, he lied to my face about what ""we"" agreed upon, smirked and gave a lecture on his financial bottom line. To quote ""It takes $2.00 a minute just for me to break even"". Well, Dr. Prutton, (who I am supposed to believe is financially hurting after ripping off his patients) perhaps you should care more about your clients than your bottom line and you wouldn't have to waste your time on lectures.

Minus 5 stars if Yelp would allow, truly a nightmarish experience, I am shocked the BBB hasn't investigated this place.
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GoldaM
06/29/2011Provided by Citysearch - 
Overall
Don't try and empty your wallet with each visit.

Decided to make Abbey Pet Hospital permanent. They don't try and empty your wallet with each visit. My dog was hit by a car last week and he received excellent care and lots of compassion by the doctors who saved his life and from the ladies at the front desk.

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tamramcdanielk
06/29/2011Provided by Citysearch - 
Overall
Abbey Pet Hospital are Saviors to the animal world

Truly, this group at Abbey Pet Hospital are Saviors to the animal world. Sharon the office manager has been so great to work with. All of the doctors have an empathy and understanding not found at the corporate hospitals. The ""pets of the bay"" appreciate all that you do for our community

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02/19/2011
Overall
NEVER TAKE YOUR PET HERE

We’ve owned many pets, over 30 years, and have been to dozens of Veterinary offices all over Northern California. This is BY FAR the worst veterinary office anywhere! We brought our sick cat in for a blood test. Knowing that it would be expensive we asked for a complete price quote beforehand. Once they got our cat in and drew his blood, however, they demanded a price nearly twice the quoted amount, to complete the test.

The office staff became angry and rude when we politely object
...view moreed. The doctor proceeded to snap at and argue with us, and with his own office staff. The office staff themselves were extremely impolite and unprofessional to both of us, especially Lacey who repeatedly verbally abused us both with a mocking, haranguing tone. There was not a moment’s concern, from the doctor or any staff, for our sick pet.

Before bringing your pet here, do some research. Read reviews on other sites (e.g. Yelp)—a pattern emerges! We wish we’d read them, before coming here. The only thing that the doctors and office staff at this Veterinary office care about is money. They obviously care nothing about the animals, about the owners, or about conducting their business in a professional manner. We’re reporting them to the American Veterinary Medical Association and the State Board, and encourage everyone else who’s had similar experiences to do the same. This place should not be in business. PLEASE—IF YOU LOVE YOUR PET DO NOT BRING THEM HERE, UNDER ANY CIRCUMSTANCES.
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Steve94804
02/18/2011Provided by Citysearch - 
Overall
WORST VET IN THE BAY AREA

We?ve owned many pets, over 30 years, and have been to dozens of Veterinary offices all over Northern California. This is BY FAR the worst veterinary office anywhere! We brought our sick cat in for a blood test. Knowing that it would be expensive we asked for a complete price quote beforehand. Once they got our cat in and drew his blood, however, they demanded a price nearly twice the quoted amount, to complete the test.

The office staff became angry and rude when we politely object
...view moreed. The doctor proceeded to snap at and argue with us, and with his own office staff. The office staff themselves were extremely impolite and unprofessional to both of us, especially Lacey who repeatedly verbally abused us both with a mocking, haranguing tone. There was not a moment?s concern, from the doctor or any staff, for our sick pet.

Before bringing your pet here, do some research for yourself. Read reviews on other sites (e.g. Yelp)?you will find that they conflict with the apparently good reviews on this site, and a pattern emerges! We wish we?d done a little research, before coming here. The only thing that the doctors and office staff at this Veterinary office care about is money. They obviously care nothing about the animals, about the owners, or about conducting their business in a professional manner. We?re reporting them to the American Veterinary Medical Association and the State Board, and encourage everyone else who?s had similar experiences to do the same. This place should not be in business. PLEASE?IF YOU LOVE YOUR PET DO NOT BRING THEM HERE, UNDER ANY CIRCUMSTANCES.
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01/13/2011
Overall
ABBEY PET HOSPITAL IS A WONDERFUL PLACE FOR ALL YOUR PETS!

I just moved to the Bay Area because of a new job and adopted a new kitten. A number of my co-workers at the school that I work at recommended Abbey Pet Hospital, so I made an appointment and was asked to bring in any information I had on "Pat The Cat". We received a warm welcome from the front desk staff and plenty of "vet" time with Dr. Judge. We had two follow up visits with Dr. Virk. They gave me lots of good information and answered my many q...view moreuestions. We also did some routine bloodwork, which was all normal. Anyway, I really liked taking my kitty to Abbey Pet Hospital. Everyone was kind and professional. Highly recommended!view less

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audreamaurais
01/03/2011Provided by Citysearch - 
Overall
Relief and excitement

My husband and I first came to Abbey Pet Hospital at the recommendation of one of the local rescue organizations. We had just adopted skinny ?Little Love? from the pound. This one really needed our care. We made an appointment and our first experience with Dr. Prutton was a positive one. We updated all the vaccinations and had the appropriate tests performed. We had everything taken care of within 20-30 minutes. They have all the in-house blood machines. Dr. Pruttn also provided useful...view more information on territorial aggression associated with bringing a new pet home. I thought the facility was nice too. We left with the feeling of relief and excitement.view less

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guestA
12/28/2010Provided by Citysearch - 
Overall
The staff is very helpful.

I chose Abbey Pet Hospital based on several reviews. The staff is very helpful and the wait wasn?t long. The three times I was in the office there were lots of people with their pets; they all seemed to like the vets. I see Dr. Virk with both of my dogs and my one cat. She is very nice and has been able to explain very complex medical issues in a simple straight forward way. My dog needed an ultrasound to diagnose a problem in her stomach. I am very pleased with the medical attention m...view morey pets have received at Abbey Pet Hospital. The staff at the front desk are all so beautiful.view less

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guest846
12/26/2010Provided by Citysearch - 
Overall
Abbey Pet Hospital is terrific.

""
I am a dog trainer who has known and worked with Dr. Prutton for many years. I work with several rescue groups and personally own 6 dogs. Abbey Pet Hospital is terrific and we are lucky to have it right in El Cerrito. I feel comfortable bringing my gang to Abbey Pet Hospital. They do their best to meet the needs of every animal that walks through the door. The newest member of my family ?Rodney? just received his last round of shots, he already weighs 40 pounds and he?s only 3 mont
...view morehs old! The girls at the front desk love him. I give Abbey Pet Hospital the highest recommendation.
""
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marylndaughtry
12/22/2010Provided by Citysearch - 
Overall
Just wanted to thank everyone.

Just wanted to thank everyone at Abbey Pet Hospital for caring for my entire extended family. You were just great with my sweet (aggressive) 13 pound ?Lilly?. I know she can be handful. The surgery you did to repair her eyelid after the fight she got in at the dog park was just terrific and the follow-up care including the many phone exchanges went way beyond normal care. Thanks for taking such good care of my little one.

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Abbey Pet Hospital

11070 San Pablo AveEl CerritoCA 94530

(510) 529-0777

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Abbey Pet Hospital

11070 San Pablo AveEl CerritoCA 94530

(510) 529-0777

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