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The Nailz Place

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Business Details

3

years

in Business

Hours:
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Location:
Imperial Valley Mall
Category:
Beauty Salons

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06/14/2016

Overall
Atmosphere
Expertise
Service

Worst pedicure ever. They want to charge extra for everything. If you say you don't want to pay extra for calluses ($5) they do not scrub your feet at all. If you say you don't want to pay extra for longer massage ($5) they do not rub feet/legs at all. If you don't want "special" polish ($5) you get only 1 coat of polish, no base coat no top coat. If they had done all the things properly like at other nail shops, I would have tipped at least $10 so she would have gotten the money for herself instead of the shop, and I would have left happy instead of dissatisfied and leaving bad review. We also had appts which were not honored. Had to wait 30 minutes before they even helped us even though we had appointments. 3 days later, my polish is already coming off.

05/06/2016

Overall
Atmosphere
Expertise
Service

I have been at the Nailz Place to get my eyebrows done several times and one time a lady who was waxing them gave me very thin, short eyebrows. We complained to the manager and the manager said we did not have to pay so we didn't. I gave them another chance this time with a different woman who did a good job and I came back only to that lady more than three times. Today however, I was very unsatisfied because we waited twenty minutes before getting asked what we wanted and we kept asking at what time the lady would be free. The manager, a very rude man who barely knows how to speak English said he had four ladies who were in charge of doing eyebrows did not want to because I supposedly always complain and never pay them. He did not stop there he said if I wanted to get my eyebrows done I could come back fifteen minutes before 9. Keep in mind I was there around seven. I was frustrated and left after my mom tried to defend me. After being disrespected the way I was I won't ever go back.

02/13/2015

Overall
Worst customer service ever!!

Never have I ever encountered rude people. Pedicure was horrible / rude : I had to ask them to give me the 3 min massage I was paying for.. They tried charging me extra! Beyond rude rude rude! I'm only giving them a star because I have to to submit this-

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The Nailz Place

3541 S Dogwood RdEl CentroCA 92243

(760) 337-5484

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The Nailz Place

3541 S Dogwood RdEl CentroCA 92243

(760) 337-5484

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