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Enterprise Rent-A-Car

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Business Details

59

years

in Business

Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (661) 824-5437

TollFree: (800) 257-1136

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Brands:
Enterprise, international
Payment method:
amex, discover, master card, visa
Categories:
Car Rental, Truck Rental

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Reviews

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11/11/2015
Overall

The staff at Edwards AFB Enterprise location could not have been more helpful. A staff of two (2) services this entire geographic area. And they provided the best possible experience for me under these circumstances. My plane trip was already set in stone.
I made this arrangement online based upon one big assumption, namely that I would be able to (1) be picked up and be serviced at the Mojave address; and (2) that I might make a closed loop for a round-trip ride from the Mojave serv
...view moreice location and home. I was strapped.
The staff was patient as I made quick decisions about this tedious, and vital, leg of my complex trip to LAX; not once did they misunderstand my hesitations and impatience as personal affronts; always professional with each encounter.
Both were a problem because there was a corporate decision to use Mojave as a pick-up/drop-off location only and not to provide the We'll Pick You Up® service for California City. Doubtless there are reasons for this, but when one is in need, they do not mitigate this inconvenience. May I suggest something for us here?
For this reason I give an overall rating of a very cautious 80%. I hope that corporate will rethink these consumer limitations and make service from California City to LAX a certainty via Enterprise.
My thanks to the staff at Edwards AFB: they are, in my opinion, at 100% in customer service here!
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Enterprise Rent-A-Car

240 W Fitzgerald BlvdEdwardsCA 93524

(661) 258-1586

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Enterprise Rent-A-Car

240 W Fitzgerald BlvdEdwardsCA 93524

(661) 258-1586

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