This is a mixed review after taking my old comfy work boot in for repairs. The Good: ... excellent workmanship on re-gluing an re-stiching. These old boots had a lot of wear on them, but still had a lot of life left in them. They did a great job in mending them and they did it at a fair price as quoted up front. The Bad: ... They told me my boots would be ready in a week. I returned ten days later and the boots were not ready as promised. They told me they would have them ready later in the day and would call me. Later that day, I still had not heard anything from them, and since were were out running around and not too far away, I went back by their store and they were closed, and had to wait an additional five days to retrieve my boots due to the Christmas holiday. When finally got to pick up my boots, I found that they had coated my boots in a shiney dark brown preservative that I did not ask for. My boots were a soft light brown leather when I brought them in, but when picked them up, they had the appearance of dark brown beat up shiney dress boots, which I did not care for at all.. they looked hideous. So in short, I'll try them again, because like I said, the repair was excellent. But next time, I will specify what I want, and not to do anything else unless they call me first.
I drive from Dallas to Edmond once a week on business. I looked this place up because someone told me how good they are. They were right.They're so easy to work with. Real professionals that know what they are doing. First time I went in, I dropped them off and in no time at all they were done and ready for me to pick up. I almost didn't recognize my shoes. They looked NEW! They didn't wear out fast like repairs at other places. I have taken them about 7 pair now and haven't bought a new pair of shoes for a long time. There's plenty of repair shops back home, but I will let no one else touch my shoes. They have an eye for detail, guarantee their work, and always nice and friendly. When you go in and talk to Kathy, tell 'em George sent ya!
This is my favorite shoe store. It is a locally owned place where they actually know what service is. They have cute shoes, and I especially love their purses!