I wish I would have never switched to US cellular. I was in contract with Verizon and went in to get added to my husband's plan. The guy who helped us said that they would pay off my verizon contract up to $350. He also told me he took care of contacting them and I didn't have to worry about it. Well the next month I got a $300 bill from Verizon so I called and asked why because I was told it was taken care of and they explained I would have to send the bill to US cellular. So after speaking with someone from US cellular they told me to send them the bill and they would reimburse me with a gift card after I paid it myself. I was never told it was going to be a gift card and I just had a baby 2 weeks before so that was an extra expense I wasn't expecting but I accepted it. Well after that I submitted all the info for my rebate and I just got a lovely email from US cellular saying I was denied the rebate because I didn't finance my phone through the retail installment contract. So now I won't even get reimbursed. Thank you US Cellular for being a bunch of liars and cheaters. I will be done with them as soon as my contract is up! Should have stuck with Verizon, they are much better.