Went here tonight for my daughter's 20th birthday. She and I both ordered sirloins (MEDIUM WELL) with grilled shrimp (and sides). My wife ordered fried shrimp, and my daughter's boyfriend ordered chicken fried steak.
I guess we should have taken it as a bad omen when they brought out the bread and it was stale and hard to the core. After beating it on the table a few times for laughs, we sent it back, and got another, which was better.
Our orders came out, and my steak was MEDIUM RARE (bloody) but burned on the outside, as was my daughter's. Along with that, the grilled shrimp were cold, and so were the sauteed mushrooms I ordered. My steak was so bloody that it made me sick to my stomach, so I lost my appetite and just asked the waitress to keep mine. My daughter asked for hers to be re-cooked.
As for my wife's meal, she got fried shrimp and a sweet potato. Both were cooked right, and she enjoyed them. The boyfriend said his chicken fried steak was good, but then showed us his fries which were limp and droopy from not being fried long enough, so he didn't eat them.
After a while, they brought my daughter's meal out again, and this time it was more rare and bloody than before, but once again burned on the outside. When she tried to cut the steak, blood squirted out. I understand some people like their steaks this way, but NOT us.
So, after that, my daughter lost her appetite as well. The owner, who I will give credit to being a very nice lady, had brought my daughter's steak out the 2nd time and apologized for the situation. She left before my daughter cut it open tho. So we sat there, and after a few minutes she returned. She asked how it was, so I asked her to look at it herself, which she did. She then tried to tell us that medium well steaks are pink all the way through. My daughter told her "No they aren't, and they aren't bloody either". So my daughter asked her just to take her plate as well as she no longer had any desire to eat. What I don't get about all of this is, if someone sends back a steak because it's bloody and not cooked enough, why don't the cooks check it BEFORE sending it back out again??? Every other restaurant I've ever been to that botched it made sure they checked it before sending it back out.
We were polite to the owner, and she was polite as well. She was kind enough to send us home with a piece of cheesecake. That was nice. I sure would have liked to have had a proper cooked steak and warm shrimp and mushrooms tho like I went there for. Now I'm home, and finally hungry again. Ugh.
I just can't give this place more than a 1 star, despite the owner being really nice. Stale bread, under-cooked fries, cold (grilled) shrimp, cold sauteed mushrooms and bloody steaks (twice) that were supposed to be medium well..... it just doesn't deserve more than 1 star. It also explains why the place was near empty on a Friday night.
All in all though, at least were were able to laugh about it. As we got up to leave I asked my daughter if she named her pet cow before she gave it back; she said "Yep, Old Bessy"...... Sometimes keeping a sense of humor makes all the difference.