1 stars

EdmondMan 12/10/2011

If they break it they won't fix it

Provided by Citysearch

Dropped my fully functional vehicle off for an oil change and ultimate wash. Now I've learned to tolerate crappy customer service and getting incorrect information from different workers. Both of these happened at this Fast Lanes, but that wasn't the big issue.\r \r The big issue was that when I returned to pick up my vehicle I found that they had somehow damaged my electrical system and none of my power windows function any longer. They basically told me to take a hike and that they were not responsible.\r \r So if you take your vehicle there and they break it while it is in their shop, then they will NOT do anything to rectify the situation.

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1 stars

tonywitsnn 11/27/2011

this is the worst run place ever…

this is the worst run place ever expensive crappy service oil changes are outragous and crummy employees are idiots and rude and no one know how to do anything took my suv there 2 times left 2nd time with blown engine because they forgot to add oil after a oil change bad bad bad bad place dont ever make me talk about there washes

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1 stars

stopthelies 09/08/2011

DO not use them they will take your mney…

DO not use them they will take your mney and not do the service. Bad place. Run to any other store.

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1 stars

AutoMetal 10/20/2010

Might as well sh*t on your car and rub it in

Provided by Citysearch

and you will probably have a cleaner car than the cars that come outof there. And the idiots that do the work are retarded, lazy and rude.\r \r DONT GO HERE!\r \r I'm sorry kid, but If I spend 100 F**king dollars to get my car cleaned, and then I ask you to finish the rims, you should probably do it. \r \r Hope they go out of business, well, I hope they go out of business soon, but their fail is inevitable.\r \r DONT GO HERE!

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1 stars

Erica75 10/12/2010

No Customer service

Provided by Citysearch

I have used Fast Lanes of America several times but will never go back. I called Friday evening to try to make an appointment to get my car detailed on Saturday. The lady told me it wasn't necessary and to bring my car in the morning. I had my car there by 9 and left. The guy told me that it would be ready in a couple of hours. When I hadn't heard from them by 2 I called them and the girl said that it should be done but didn't know where it was and would call me back. I finally called back after 20 minutes. The girl told me that they hadn't even started on it but a bunch of cars had been dropped off at the same time and 1 had been left from the night before. When I went to pick up my car the manager told me that there was nothing he could do about it. No apology or solution to fix the problem. I will never go there again. I will take my hard earned $120 elsewhere.

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