I am required to give 1 star or I would not give anything. I made an appointment at 8:00 am for a pick up at 530 ( for a 6:00 appointment) after I gave the addresses I was told that it would only take 15 min.
At 5:51 the 'taxi' a dirty poorly services prius pulled up, as I entered the car the stench and middle eastern music assaulted my senses. He then asked where I was going, curious since I had already booked this trip. i told him where and emphasized that I needed to be there at 6 or face a 100 dollar penalty. He then began SCREAMING AT ME, 'I am not slave' 'you people treat me like slave' (by you people I assume that he is reference to the fact my ethnic herritage is Korean) ' You do not know how traffic works!' I agreed with him and stated that he is right, I do not know how traffic works and that this is why I am paying for his service, and that if it was such an issue that he should not have accepted the fare.
he then proceeded to scream, ' Look at traffic, what you want to do now?!?!' Once again, (by this time I am also yelling) I said this is not my problem, I called early to make sure that I would not be late, I was told that it would not take 30 min and had my time changed.
he then took an alternate route (longer) and I said that I was not going to pay for the extra distance that he was attempting to bill me. He proceeded to pull over 3 miles from my place of origin and told me to get out, obviously I said no and he told me that he would make me. childish and violent. i told him take me back that I was not going to pay for any of this.
when we returned (screaming all the way back, I was too so I had some blame in this) when we pulled up he called the police stating that I was threatening him and that I could possibly have a weapon or I could be a weapons dealer. The police were dispatched and I had to make a statement.
another quick fyi. while this was going on I called the business line to complain to the manager, the phone began to ring in the front seat. when I called another number posted in the car it ALSO began ringing. there were at least 4 phones and 3 different 'company names' all attached to what appeared to be burner phones.
If you like to miss appointments, yelled at, and threatened then call. If not I suggest you look somewhere else