Terrible with long haired toy breed dogs
I have two morkies(maltese and yorkie mixes) and one has silky hair that rarely mats, but I can work them out myself at home. My other morkie has thick, cotton-ish hair. We had taken them there since they were puppies, and they had done good with puppy cuts. But this time we had dropped them off, they called us saying that they had to shave them due to mats. Now this is pure BS because I can untangle mats at home, and yes groomers are trained how to. When I drop my dogs off at 9am and get called AFTER closing hours 5pm-ish)to pick them up, I expect them to have worked out the mats rather than shaving down my dogs to look like rats! Not only were my dogs shaved to nothing, they had to shave my dog with the thicker hair's face because of "mats in her beard" and now she has a horrible bacteria infection on her face and paws since they don't clean the clippers good between dogs. Not only does she have a bacteria infection, her ears were infected when we brought her in(we were unaware but it happens often) and they didn't call to tell us, they just shaved her with dirty nasty clippers, and irritated her ears more. She is really sick and we've had to make 3 VET VISITS within the past two weeks. At one point she was so sick she couldn't open her eyes. She is almost two years old. And usually young dogs don't get this sick. They also do a horrible job at clipping nails and shaving around the paws. We are not taking our dogs back here because there is certainly a lack of care and work in this groomer for the $80 we have to spend each time just for them to make our dogs look stupid. I hope this review helped your decision whether or not to go to this groomer.