I chose this cuz it had 5 stars, but I stood waiting outside10 min prior to appt time, because it's hard to find where I live, only to find he was late 8 minutes, so a total of 18 min. wait time.
Then I couldn't close the van door cuz it was heavy. Rather than saying, "I'll get it ma'am," he sat while I jiggled it, saying,"don't force it." I gave them 2 stars for their customer service.