I hate shopping for new cars. When walking on a lot you feel like meat in a Piranha tank. NOT here!! You are welcomed but it is not overwhelming. I already had contact with Michael Peek as I searched online for something fuel efficient and asked for someone to contact me. We stopped by on Friday night and he helped us out. We came to look at the 2014 Chevy Cruze but we were undecided so He set us up with John Altringer. He brought out cars that were in OUR range and not theirs. He was super friendly and you felt like you already knew him. Michael is business savvy and works #s but it is in your benefit and what will work for you. John is super cool and brings his personal experience to help you make a decision. They say they are a family owned business there and you can feel that. We had a few hiccups because it was Memorial Day weekend and crazy busy but they made up for it 3x over. David Hayes the General Sales Manager hooked us up to compensate. The Finance Director who did our contract( im sorry but cant remember her name) even went the extra mile and made sure we had the best deal we could get. 5* all the way. We bought a 2014 Chevy Cruze. Our focus was fuel efficient and they really hooked us up. Thanks guys for making this experience painless! We LOVE our car!!!!
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As a female, I've always hesitated when going to repair shops. They have a bad reputation, and usually take advantage of women who don't know much about their cars. This shop was the COMPLETE OPPOSITE. From the moment I called them to make an appointment, they were helpful and informative. When I arrived they helped me right away, and it turned out my car needed a simple fix. And even better, they didn't' charge me! Even though the fix was simple, any other place would have charged me an arm and a leg for diagnosing it. I've been back there every time my car needs maintenance. They have a customer for life with me!
From the very first contact, I was highly impressed and very much appreciated the level of professional customer service I received from City Body Repairs. They also actually added real value to my later experience I had with my insurance adjuster because City Body first took time to make sure I fully understood the damages to my car...and I genuinely felt part of the car repair process because CBR answered every single one of my questions. I hope car accidents aren't ever part of my future, but if so, City Body Repairs will definitely be taking care of my car.