We were 250 miles from home, stuck on the side of the freeway with an inoperable vehicle and three kids. Our roadside assistance suggested we call a taxi service since we were 15 miles outside of the nearest town and the tow truck didn't have enough room for the driver +5. The tow service suggested Eau Claire Taxi and I called and spoke to Rick and explained our situation. He was incredibly nice, said he'd be happy to figure something out even thought Chippewa Falls was closer and suggested I try one of their services first. I was able to arrange to get my family off the side of the freeway with the Chippewa Falls company. Just as I hung up, Rick called ME, very worried about the safety and security of my family and offered to get a plan underway to come get us. I told him we were okay and had someone on the way. When we tell this story of the broken truck and the stress of being stuck with the kids, Rick and Eau Claire Taxi will be a bright spot in an otherwise lousy situation even though we were able to use another company. Cannot thank Rick enough for caring about a car full of strangers and going out of his way to make sure we were okay.
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The driver who is in on Saturday around 7 is a savior. He really gives me faith in the goodness of man. My father was at the hospital and called me for a ride but I was already stuck at work. I attemptes to contact a few companies to try to get someone to take my debit card over the phone, no one was able. I didn't know what to do and my heart sank. The guy gave my dad a ride home from the hospital at no cost. There are no words that can express my gratitude for this man.
The Older Gentleman that picked us up did so in a timely manner, in under 10 mins, drove us to our destination and waited for me to purchase the battery for our car, then drove us home. Wish i would have gotten his name but he made my wife and I feel right at home, very friendly and talkative. Even dropped us off in the back of the house by the car so i would not have to carry the battery all the way to the back of the house. Thank you Very much