Really dirty. Unprofessional. Run down.
I had my usual hairstylists that I would see throughout the years, back when I was growing up & in college.Even my wedding.
Needless to say, I have been going to Starr Sister's forever, they were always there during my up bringing & lifetime events.
I do not live in Eau Claire anymore & try to stop in when I'm in town.
To my surprise, all the usual hairstylists I had, LEFT ! They are not working there anymore! Even the owner who had done my hair a few times, many years ago, was not there at that time either! There was only one stylist I recognized & she was booked. I have NEVER seen such a large turn over rate there!
The owner's son,who was behind the desk, convinced me to give a newer stylist a try with 25% off. So I did. (which was a mistake)
Then after he offered me coffee, he directed me where to get it, as soon as I showed interest. Classy.
The girl who trimmed my hair was scared. She forgot to put the kick stand out, so my feet dangled while I got my hair washed. She rushed thru the scalp massage, got water down my back, took an hour to trim & gave me a basic blow dry style (that I could've done better at home)
Now, there was a time when this salon was "it". The only place to go for your hair. It used to be fun & funky. Everyone there was happy & professional.
Now the only funky thing about that place is the black mold growing in the wall IV bags.
The walls look as though they are screaming for a fresh coat of paint.
The art that was once fun, is smothered with inches of dust & outdated,since it's all the same art from years ago. NOTHING CHANGED.
The place has poor ventilation which makes one wonder what they could be inhaling since this old building's ceiling is crumbling with old insulation hanging open & large holes exposed. Can we say public health hazard?
Last but not least, when I went to check out, the receptionist didn't even make eye contact. He was very into his laptop at the time & could only draw enough attention away, to take my money.
I would've thought that since I was there, giving HIS family business, a little more appreciation & respect would have been an obvious for him.
My tradition to going to Starr's Sister is over.
The place went from being "it" to the "has been".
I don't expect allot.
Apparently, its too much to ask for customer appreciation in a well maintained clean salon.