Mountain Moving

It is unfortunate but even per the BBB there was just no satisfying this customer no matter how we tried. We moved over 20,000 pounds of household goods for this gentleman up to the mountains in inclimate weather with no damage and even threw in an extra person at no charge. He wanted us to take an 800 lb gun safe down the side of a muddy mountain in the rain and place it in his basement. Which we deemed hazardous and offered other options including taking it down the basement stairs. He chose to have us bring the safe back to our facility where we stored it free of charge wich allowed him to close out his storage unit and we asked for the reimbursement of our expenses to redeliver it to him in the mountains. He refused payment to us and then paid another company to pick it up from us and deliver it down his basement steps.

I can only assume since this is so generic and with the dates involved that this review is related to the other bad review as that gentleman stated he would have each member of his family post poor reviews.