I read the reviews below and my experience was totally opposite. The gentleman I had was at first gruff on the phone so I was concerned, but in person let me tell you he was so nice!!!! He was a perfect gentleman, polite and we had a great conversation from Easton to Allentown. Taxis are expensive people. Get used to it. Just because of that also means you do not deny them their tip. Same goes for servers. We all work hard in this life. The person I had I feel bad because I can't remember his name but he was a Fireman helping a friend out by driving that night. He was awesome is all I can say!