E.S.P. Auto Inc.

Today I was dropping my car off to have a headlight installed when I witnessed the most lovely interaction. The older woman in front of me had a couple pizzas, a balloon, a bottle of champagne, and a card that she was giving to the staff. Everyone working had gathered around the front desk where she was giving out compliments. She told them that in all her years she'd never been treated so fairly and so well by an auto shop. She told every person there what a wonderful job they do, and how welcome she always felt. She was concerned she hadn't brought enough pizza, but was assured there was enough for everyone to share. I know that I wasn't the only one with tears welling up in the corners of my eyes. As she was leaving I said "It looks like I've come to the right place." She replied "that I sure had." With that ringing endorsement, along with the quality and efficient work they've done for me, I'll surely be a customer for life. Thank you

My family and I have been taking our cars to ESP Auto for years. Their pricing has always been fair and the customer service is great. I highly recommend them.

I had to write a review as I almost sold my car based on an estimate provided by ESP. This was the second time I brought my car to them as my usual Mechanic is ill and not doing work. I dropped of my car and asked them to check my brakes as there was a grinding noise and check the power steering as it was leaking fluid. I got a call that my tires needed to be replaced, total exhaust system needed replacement and a total brake job both front and back. I said I wasn’t doing tires as it was almost time to put on snows. They said without tires I was looking at $4k. I decided for $4k, it was time for a new car as mine had over 100K miles on it. I even went car shopping and was on the fence as I really didn’t want to buy a car right away. Someone recommended another repair shop. I told them the same issues and the cost was less than $1K. I go to independent shops to avoid the dealership rip-offs. I won’t be coming back here ever again as they were over selling me of what needed to be done and I almost bought a new car over it. By the way they don’t know what summer performance tires look like, as the ties were used a total of 9 months and didn’t need replacing.