"This place is full of surprises... After spending a day or two comparing prices to replace the rear window of my 2004 Ford explorer and getting nothing but price increases at every turn (the old you-need-this-and-that-will-be-extra routine), I found this cat, Ray, at Auto Glass Center. Now maybe it is because he is from Philly, but he is a no BS sort of guy; friendly, but focused on the task at hand. After going over the particulars, he came up with a couple of different options, one of which saved me over $200. We set up an appointment...and surprise, when I arrived they were ready to work on my ride. It is not a particular easy fix, and he and his crew worked on it till they got it right. My side rear view mirror needs replacement and his quote was half of what the dealer told me it would be...that's getting fixed today. When it came time to pay, however, that is when the big surprise came. It was the same price he quoted me the day before. No added this or that because of this or this or that. They even have coffee and Wi-Fi, so I could work while I waited..."
This is the first review I have written on Yelp. I feel compelled to do so because Ray was extremely knowledgeable, helpful and friendly. I called him from a quote to replace my windshield on Saturday afternoon around 3:oo PM; after a few questions he quoted me a great price. To top it off he actually squeezed me in to get the windshield replaced that day. Excellent customer service Ray gives you an option of getting the dealership windshield at a higher rate or one that is comparable at a great price. Ray guarantees his work and encourages you to bring your car back if at any time you get a little ding in your windshield he will repair it at no charge. I don't believe you will find a better glass repair shop than Auto Glass Center. Thank you Ray for your knowledge, friendliness, and a great work.
The team at Auto Glass Center ROCKS!! They are so nice and professional that I have nothing but trust and faith in them working on my car. It's obvious that customer satisfaction is their #1 priority. I bought my new windshield there only a year ago with a lifetime warranty. A few months after, of course I obtained some more minor nicks which they sealed at no extra charge. A few months after that I got an even bigger crack, I called them and they had it replaced (free with warranty) in an hour. The prices are also very doable for a student like me. Highly recommend these guys.