Morning dispatcher, Mike is rude. I've been using this cab company for years, and I can't even keep track of how many times he has been rude to me or hung up the phone on me. Clearly someone hates their job. One time I reserved a cab the night before for 745 the next morning to catch a bus at the crossings by 8am. You would think there would be a cab by the time I requested since I called it the night before! 805 came and still no cab. So when I called to ask about my cab. The dispatcher Mike went off saying things like "Well it's not my fault that the night manager reserves cabs..." Very unprofessional. And then he hung up on me! This man clearly shouldn't be working there. A customer should never know the affairs of a company who is supposed to service them! Your customers are the reason why you are in business! Now the reason I gave this 3 stars was because there is a pleasant dispatcher named Mike also. He is the nighttime person! Best customer service skills ever! If there is anything wrong he will go above and beyond to fix it! Thanks for that! Please hire more people like night time Mike. Even your drivers don't like morning Mike!
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