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        (309) 694-0774Visit WebsiteMap & Directions201 Riverside DrEast Peoria, IL 61611Write a Review

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        General Info
        Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your East Peoria, IL Lowe’s store today to discover how easy it is to start improving your home and yard today.
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        Fax: (309) 694-9026

        Services/Products
        Bathroom Accessories, Windows, Kitchen Cabinets, Tile, Household Fans, Garage Doors, Grills, Carpeting.
        Brands
        3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
        Payment method
        check, amex, discover, master card, visa, cash, diners club
        Location
        Riverside Ctr
        Associations
        Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
        Other Link

        website

        Categories
        Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
        Other Information

        Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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        SS
        Steve S.

        11/25/2015

        Overall

        Four months ago I hired Lowe's to install windows at my residence. The windows are still unfinished as of today.



        The installer came by on the date agreed to

        and installed the windows but not the metal exterior trim, saying you did not want that done. Of course I wanted it done, that is what I paid for!



        That was 4 months ago, I keep getting promised that it will be completed in "two weeks". Every two weeks there is an "issue" as to why it can't be completed that day. When I ask why they can't finish my windows the very next day or day(s) I'm told that the schedule won't allow it and it will be another two weeks.



        The store manager won't move my date up on their schedule, I called corporate to make a complaint and was assured it would be resolved and I would be contacted in 24 hours. Four days later I called to find out what the status was, and was told the store closed it out (E. Peoria, Illinois) as I "agreed" to their resolution.



        They never called me, and now I've lost all faith that my windows will be completed as my "agreement" was a complete lie.



        A second call to corporate to complain and it was escalated to the area manager who also did not contact me! So here I am 4 months later with a project that has been fully paid for there is no sight of it being completed.



        I wish I had taken my business elsewhere...

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        Details

        Phone: (309) 694-0774

        Address: 201 Riverside Dr, East Peoria, IL 61611

        Website: website

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