If you are looking to buy a new hearing aids or program an old one, please read this and keep away from them. I still have a $5,000+ hearing aids that I bought from them and I cannot use. Based on my experience all they care about is your money. If the hearing aids doesn't work, you are on your own and they say they are sorry. Please learn from my mistake and go to a more reputable place where the doctors care about more than money.