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A-1 Auto Service & Towing

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Business Details

18

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sat - SunClosed

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Payment method:
amex, discover, all major credit cards
Neighborhood:
Ravenswood
AKA:

A1 Auto Svc & Towing

A-1 Auto Service Center

Categories:
Towing, Auto Repair & Service, Automobile Diagnostic Service, Truck Wrecking

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Posted: 3/30/2013

Overall

I'll keep it short.

My car stalled. I couldn't get it to start.

I called this towing company for a tow.

It took them 3 hours to get to me in East Palo Alto. Scary.

Never again.

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Posted: 3/31/2008

Overall
They are HOrriBle

I was parked in apartment in the back for about 2 hours. There wasn’t a fire line and a sign saying that I can’t park there. The driver said they are on a contract so he searches the area for cars that need to be towed. I told him he has no business taking my vehicle because there wasn't any indication that I should park there. While he was backing up my car I told him that was my car. He said you are going to have to pay $100 so he can take off my car. I said no. I didn’t have any money so I called the police and said if the manager ordered it to be towed and I should take in up with the manager. When I got off the phone with an officer. He said since you called the police I am going to charge you $180.00 I was very calm. I believe he just wanted an excuse to charge me more money. He was very inconsiderate. , and he new that he was in the wrong. I don't recommend them all. If I was in the wrong I would had confessed but I was not; he was. I was in the cold with my nephew crying and I needed to pick up my brother from work. So while I was tied up wasting my time while they were hustling me for my money... Luckily my friend put up a hundred dollars because he barging with the towing driver..!! What kind of towing company is this..!!

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A-1 Auto Service & Towing

2526 Pulgas Ave Unit AEast Palo AltoCA 94303

(650) 321-8984

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A-1 Auto Service & Towing

2526 Pulgas Ave Unit AEast Palo AltoCA 94303

(650) 321-8984

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