We recently came home from vacation to discover that our second floor toilet had overflowed sometime during our absence. We had significant water damage in our home, the water even leaked through the cleaning onto the floor below. We called Foster���s; they were there in less than an hour! The owner, Jerry, spoke to us personally and advised of what work needed to be done and why. He also explained our rights to us in regards to our insurance company; insurance companies often want to push their own emergency response companies on their insured. They give these companies their business and in return these companies give them reduced rates, but to make up their profit they cut corners in the customer���s home. We insisted on Foster���s, we wanted to make sure we got the best quality of work possible, and that is just what Foster���s provided us. They communicated with us on a daily basis to keep us updated of the progress they were making in our home. All the technicians that came to our home were very professional and knowledgeable. The people we spoke to on the phone were always willing to take the time to explain everything being done in our home. Calling Foster���s was the best call we could have made. Our home has been restored to better than what it was before the water damage. I wouldn���t wish a water damage on anyone but if one does happen I would definitely recommend that Foster���s be the first call.
I have been using Fosters for 20 years. I have referred many friends and family and will continue to do so! It is amazing to read some of the reviews. Fosters is very loyal to their customers, I have experienced there company for cleaning service and unfortunetly Water Extraction Service. Not only have they continued to keep my carpets looking new, they also took care of all my needs when my home flooded after being away for 2 days. The headace of a disaster in the home was much easier with Fosters taking care of everything. I would HIGHLY RECOMMEND Fosters to anyone who appriciates a good reliable loyal company. Always your Loyal Customer!
I have used other carpet cleaners before and I thought my carpet was clean. After Foster's came out and cleaned my carpet I discovered what clean really is! The guy that showed up took his time and spent extra time on a few areas that had spots. My carpet looks new again. I will only use Fosters in the future