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H2O Equipment Company, Inc

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Business Details

49

years

in Business

Improving water...for the way you live.
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:

H2O Equipment Company is recognized locally and regionally as Connecticut's best Water Treatment Company. Water treatment in CT has been our specialty since 1967. We can solve any water problem; iron, hardness, acidic water / low pH, metallic and sulfur odor, sediment, and more! Are you tired of orange or blue green stains, pinhole leaks in your pipes, dry, orange, or unmanageable hair, and white laundry turning orange? Call us for a free water test and evaluation. 

Extra Phones:

TollFree: (800) 905-0110

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Services/Products:
  • Water Softener Repair
  • Install Water Heater
Brands:
Fleck 2500, Fleck 2510 , Fleck 5600 , Goulds Jet Pumps, Grundfos Booster Pumps, Helllenbrand, ProMate Filters, Sta-rite Submersible Pumps
Payment method:
debit, discover, master card, visa, check, financing available
Location:

25 West High Street (Route 66), East Hampton, CT.  We are located in a tan, two story building. We occupy the first floor. Enter the front of the building facing Route 66. We service several counties including Hartford, Middlesex, Tolland, New London, and Windham. 

Languages:
Spanish
Accreditation:

Better Business Bureau

Water Quality Association

Associations:

CT Lic J1-279759

AKA:

H2O Equipment Company, Inc.

Categories:
Water Works Equipment & Supplies, Pumps-Service & Repair, Water Filtration & Purification Equipment, Water Softening & Conditioning Equipment & Service, Water Treatment Equipment-Service & Supplies
Other Information:

Parking: Lot

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Reviews

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08/19/2015

Overall

We just built a new house and in the process of that our water needed to be tested and a system put in place to treat it. Our builder recommended H2O and we couldn't be happier. All of our questions were always answered and they were great at getting in to instal the system quickly. When we moved in they were wonderful and came out to walk is through step by step on how our water system works and what we need to do. We are so pleased with their service and look forward to a long relationship with this company!

04/03/2013

Overall
This company does not even car...

This company does not even care to call back its customers who have questions over their evaluation. I have made three phone calls to the company over the span of three days, and have gotten ahold of a secretary that assures me that the inspector who evaluated the well of the house I would like to purchase will return my calls to answer a couple of quick questions. Well, I have still not heard back from them, which is now starting to affect my plans. I believe I will have to hire someone else to do the job over again because the report does not make much sense and it is impossible to reach the person I need to speak with. Now it looks as if they do not do thorough work and they do not provide good, if any, customer service.

sportsfan2

12/13/2011

Provided by Citysearch - 
Overall
Water Experts!

H2O is an excellent company. I have been a customer for many years and I would never use another water company. H2O has serviced my equipment each year, and has always been honest, professional, courteous, and extremely thorough. The last technican who came to my home found that there were some issues with clogged parts in my Neutralizer. He explain why he needed to change the parts, reviewed the cost which was very reasonable, and made everything make sense to me. H2O has also replaced my pump in the past. When I had no water they rushed out only a few hrs later. I tell family, friends, even acquaintances about H2O, thats how confident I am that you will have a great experience.

CRM11

02/11/2011

Provided by Citysearch - 
Overall
Highly Recommend H2O!

I have been a customer of H2O for years now, and I am very happy with their service. Recently when I called for my annual service, the staff was always extremely pleasant, which you don't hear every day, and they scheduled my appointment right away. The technician that came to our home was professional, very knowledgeable on my equipment and answered questions that I had about my water. He was very thorough and respectful.

I would recommend H2O to anyone because of their timely service, and pleasant and knowledgeable staff.

mktstrategies

11/29/2010

Provided by Citysearch - 
Overall
BEST WATER COMPANY IN CT.

I had the pleasure of dealing with a totally professional & competent water company this past week. Our water has been getting progressively worse over the past year (rust stains & hardness taste) so at my wife's insistence I called H2o Equipment Co. in East Hampton. They sent out one of their Senior water consultants to test our water and to discuss what would be our best plan of action. What set him apart from every one else is that he took the time and had the knowledge to discuss all the equipment on the market to help us make the right decision for our house and BUDGET. So different from the other 4 companies we talked to that just told us their product was the best.
Needless to say H2o installed a new system in the same professional manner. We now have great tasting water and no more stains. More importantly my wife is happy again. If you have a water issue or problem you MUST TALK TO THESE PEOPLE. THEY ARE GREAT.

01/23/2010

Overall
Laura

We called H20 when we found that the company that installed our system was no longer in business and could provide no information to us on what they installed, even though we saved everything, none of the manuals had names. They were able to figure out what we had over the phone to confirm that they could service it, then came out later that week. The technician showed us better ways to change out the filter (which had been a real chore) and confirmed that the entire system was in good working order. Would definitely recommend them.

02/20/2009

Overall
Excellent service

I am very happy with H2O. The staff was very patient and explained everything to me. We always tell our friends to use H2O.

02/20/2009

Overall
Great Company

Loved the experience. The technician was very knowledgeable. Didn't try to sell me anything I didn't need. I called and they sent someone out the same day. I had a rental system installed the next day. The install was very neat and clean. Now I finally have good water.

Dustydog1234

10/01/2008

Provided by Citysearch - 
Overall
Never been so ripped off in my entire life!

We were new to the area and wanted our current water system checked , cleaned etc. Being from the city we did not know much about water systems of any kind. They came out and told us our existing system was not working properly and conned us into a new VERY Ridiculously expensive system. I have since found out it is just a softener........That's all it does. We thought we purchasing a product to keep our water safe and clean (not just soft). I could have bought a softener for literally a tenth of what they charged us. Not only that but they left all the garbage (debris, salt bags etc...) and parts to my old system in the basement, left dangling wires conected on a oultet strip just hanging. Worst service and prices I have ever seen!! We complained to the company and their answer was- we will give you 2 free bags of salt (which they never did, by the way). What a joke! I WOULD NEVER EVER USE THEM again. I had my unit cleaned this year by a very affordable, helpful courteous company this year- NOT H2o Equipment!!!!!

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H2O Equipment Company, Inc

25 W High StEast HamptonCT 06424

(860) 267-0110

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H2O Equipment Company, Inc

25 W High StEast HamptonCT 06424

(860) 267-0110

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