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O'Reilly Auto Parts

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Business Details

16

years

in Business

PROFESSIONAL PARTS PEOPLE
Hours:

Regular Hours

General Info:
Your local Eagle River O'Reilly Auto Parts store is one of over 4,500 auto part stores throughout the U.S. We carry top brands like Mobil 1, Castrol, Wix, Trico, Gates and Monroe and our professional parts people can provide the advice to help you keep your vehicle running right. Come see for yourself today at your local O'Reilly Auto Parts. Better Parts, Better Prices, Everyday!
Extra Phones:

TollFree: (800) 755-6759

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Brands:
ACDelco, Bayco, BrakeBest, Energizer, Gates, Gunk, Monroe, Royal Purple, SuperStart, Sylvania, Trico, Wix
Payment method:
master card, visa, discover, all major credit cards, amex
Neighborhood:
Downtown Eagle River
Categories:
Automobile Parts & Supplies, Auto Oil & Lube, Automobile Accessories, Automobile Electrical Equipment, Brake Service Equipment, Truck Equipment & Parts, Battery Supplies, Tire Dealers
Other Information:

Specialties: Marine, Free Battery Testing, Free Wiper Installation, Domestic, Free Fluid Recycling, Free Loaner Tools

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Posted: 6/18/2015

Overall

I love the Eagle River store! I was very impressed and appreciative of "Nathan" who was eager to help me with my situation. He is of the younger generation and I overheard him ask each customer if they were military! I showed him my radiator cap and asked him he could tell tell me if I needed a new one, he not only confirmed my suspicions but also took that extra step to show me how I could tell myself! He even offered to put it on for me, which I thanked him but was able to do myself. I did ask him if he would come outside and assess a situation with me pertaining to a leak. I told him I already had an appointment to put in the shop but was curious as to what he may have thought. Nathan took another step above and beyond what I had expected and asked his supervisor "Phil?" if he would come take a look as well. Phil too was helpful. I so appreciate their knowledge and the way Nathan "over delivered" on my customer experience! I left feeling confident in Nathan's knowledge and passion for his job-he made me feel valued and appreciated and I only spent about $5. I know I can trust him with my money-no matter how big or small the amount! O'Reilly's is the "Go To Place" for Auto Parts, Knowledge and Customer Service! This more mature woman wants to say "THANKS A MILLION NATHAN!"

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Posted: 10/30/2014

Overall

I'm military and I've been going here since the store opened. While not every item receives a military discount, I've never experienced being ignored/disrespected. Don't know what the hell tundradog06 is talking about, sounds like a self-entitled veteran. Great store, helpful staff, better prices than other stores in eagle river.

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Updated: 10/30/2014
Overall
Note to Military Users, Reilly...

Note to Military Users, Reilly's does not give a true military discount on all items like NAPA or Carquest. The Eagle River Alaska store has a group of young employees and appear to resent the military and pretty much ignores you when you ask for one. I personally wrote the company and received a party line answer, "we have implemented a military account at each of our locations; upon verification either through ID or last 4 numbers of the SSN the military discount is automatically calculated by our point of sale system; this calculation is variable ranging up to 20% off." I have intentionally purchased 50 items since this letter and showing my military ID not the first item showed a military discount. As a retired military service member, I no longer use their stores.

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O'Reilly Auto Parts

12205 Old Glenn HwyEagle RiverAK 99577

(907) 694-4980

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O'Reilly Auto Parts

12205 Old Glenn HwyEagle RiverAK 99577

(907) 694-4980

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