Dogs home alone & a lazy owner
This place gives pet boarding a bad name. Customers are not allowed to drop off and pickup their pets except during a narrow timeframe dictated by the owner, even if you need to come just 10 minutes after! The facility is basically a very small windowless concrete building in the back yard of the single female owner. The dogs are kept in small chain link fence cages without no outside dogruns and no where to go if they need to do their business. The small room the dogs are kept in is constantly lit day and night and a blaring TV is on at all times. Unless the owner is around to take the the dogs out, they sit in a cage 24 hours a day. Her ""deposit"" policy is ridiculous; she demands a large deposit months ahead and if your plans change, you're out of luck - you lose the money, even if she rebooks the space to someone else. And, she won't apply it to future visits either. Our dog was very upset after staying with her and we'll never go back. Pet lovers beware!