Poor customer service. Lovely amenities and apartments but it took them forever to fix the many things that were wrong with the apartment. I also think everyone who lives there has upwards of 3 noise complaints, and you can get one pretty much just from talking loudly because it &amp;quot;disturbs the security guards.&amp;quot; They find every excuse to fine you and charge a hefty fee for your application and for paying rent with a credit card. There is absolutely ZERO cell reception in the building and they are impossible to reach if you have a problem unless you go into the office in person. Basically just be prepared to pay alot and fix a lot of things yourself while constantly in fear of eviction.
I am SO pleased with the customer service and the amazing help that we've gotten. From the second we walked through the office door to now Lisa has been nothing but helpful to us and accommodating us in so many ways! I would recommend this place as a place for ANYONE to live! The grounds are beautiful and there is so much space for the price!
The staff ( Patricia , Carmen ) are very friendly and welcoming . They respond to my service requests promptly. They replaced my AC unit for a new one. They regularly spray my apartment against any insects.