09/10/2010Provided by Citysearch -
I went there after a Durham Bulls game last weekend. My friends just got engaged so we were ready to continue the celebration. We went inside Tyler's and got a round of drinks. Inside was pretty dead, so we went outside. We saw the tables in the front of the restaurant, but noticed there was a ""please see hostess for seating"" sign. My friend went inside and spoke to the hostess. The hostess said it was fine that we sat there. As we all started to sit down, a very rude waitress came over and told us we couldn't sit there unless we were eating dinner. We explained that we spoke to the hostess (she knew we just got drinks and wanted to sit down), but the rude waitress continued to tell us we couldn't sit there even though we told her someone else said we could. She said there was ""first come, first serve"" seating around the corner. So, we hung around until there was a free table. After sitting down for a few minutes (at a table with 5 dirty glasses), we decided that we were actually pretty hungry. I saw a waiter walking by, picking up stuff off the tables, so I asked him if we could see a menu. He said that ""this section is closed"" and if we wanted any service, we would have to go to the bar. EXCUSE ME! He didn't even offer to drop off a menu nor did he take the dirty glasses. He just took the condiments from the table. This was the worst experience I have ever had. I can't believe that they would treat anyone that way. Especially since the proximity to the Bulls Stadium... you would think they would welcome the business in an otherwise quiet area. Thanks Tyler's for ruining a great night for my friends that just got engaged. We are still outraged.