Chipper worked great. They helped hitch it to the truck and unload it when returned. Easy to manuver around their lot with truck and chipper when I returned it. Be sure to buy the equipement insurance, it is worth it as anything can happen and the price is usually good. We had the tongue lift have a problem - the retaining pin was bent when we had to move it for hitching back to our truck. They did not givie us any problems with it since we had the insurance.