The UPS Store
361 S Camino Del Rio
Durango, CO 81303 (970) 385-9550
On 4/2/2008, I called to inquire about the local city tax rate. Michelle Robinson answered the phone.
I asked my question, her response was "" WHAT do you need to know THAT for?""
My response was ""I'm doing research"". She replied ""You need to call the city"".
Evidently this retailer does't KNOW the local tax rate!
So, therefore, my logical thought is are they charging us TOO MUCH??? (If they don't know how much the tax is, THEY MIGHT BE or probably ARE!)
I am a business woman looking to rent a HUGE local mailbox with a LONG TERM contract/agreement. She was RUDE to the wrong person.
At best it was exceptionally poor customer service!
You cost yourself a large contract!
BIG mistake Michelle, BIG!!!