Several problems with new fifth wheel. The most recent was with the slide not operable. Was asked to bring it in five days later. Did so and got call ten days after that asking questions about which slide. They had not looked at it yet. Said that it would be minimum three weeks to get parts. I called the factory three weeks later to see why so slow on parts delivery. Their records showed they had been shipped and received weeks ago. Called Tarpley's and they had the parts. Took unit in three days later as per instructions. Checked next day about pick up and the had not looked at it. Had to wait over the weekend before they got to it. Total of 48 days to get the slide fixed. Ironically, one of the selling points was ease of fixing a malfunctioning slide compared to the old style.