Since Pagosa Springs Enterprise is not open on weekends, we rented our vehicle from Enterprise Durango Airport. The employees at both locations are always very nice and helpful. We enjoyed our ride in our rented Chevy Suburban. I let Enterprise know that the cruise control worked well on level areas, but going downhill it gained up to 10 miles per hour. The only reason I put 4 stars is because I signed up for the pre-paid fuel. I was not informed that I would have to pay for a full tank when I returned the vehicle with 5/8 full tank. Brady in Pagosa took care of the problem and I paid only for the balance. In the future I will not sign up for pre-paid fuel. Otherwise, all was well.
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This was the best experiencw I ever had with a rental car company. My friends and I requestwd to rent a puckup truck. The employees were friendly, helpful, professional, polite and more! They did their best to get us a pickup truck at a reasonable price. When the truck they had reserved for us was wrecked by a deer the night before, wevtold them that we could wait until the following day. The next day, they rented us an upgraded truck and gave us a discount. Everyone at the business was incredibly polite. My only rwgret is that it is not possible to get this service in my hometown.