Geek 4 Hire LLC
- BBB Rating:
- General Info:
- Geek 4 Hire aims to provide you the best IT and computer support in the business. Our expert technicians will help you not only diagnose a computer problem, but also troubleshoot the concerns to provide a solution. For complex hardware and software issues, our technicians will also provide you appropriate repair solutions for your computer. We follow a straight forward and logical troubleshooting plan to identify and diagnose the issue. We can connect with the customers computer remotely and diagnose simple issues. Our technicians identify the cause of crashes, lockups, slow speed or Internet problems and accordingly, provide necessary repairs for your computer. Whether you need your computer or portable device repaired, or just need to ask for professional advice; we are your #1 choice for computer and IT services. Give us a call no matter what your computer need is, we'll answer all of your questions, free of charge.
Do NOT waste your time at this place. Took my iPhone there because when I dropped my iPhone the screen cracked and it couldn't find any service. I got a living social coupon to go to this place. I took it there Thursday at 1:30pm, they said they'd call/email be by the end of the day with the status. I emailed them at 5:30pm asking for an update since they close at 6pm. They told me they were still working on it and the techs work till 9pm and would get back to me that evening. They never did. The next day around 11am I called again for an update, they still had none and said they were still working on it and they'd get back to me. Finally called again at 3pm, they said they were "just about to call me" and told me the phone was beyond repair and could only give me 430 store credit for my living social. I paid $60.
I went there to get my phone back and immediately took it to a place by my house to get a second opinion. They opened it up and told me that the guys at Geek 4 Hire basically mangled the insides. They broke things, did not place things back properly and left all the screws out. After looking at it for 15 minutes they said it's just a screen replacement and a matter of putting foam next to the battery since the Geeks broke the screw that holds it in place. ONE HOUR later... I've got a working phone again.
Seriously, don't waste your time on Geek 4 Hire.