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Yasser M.

10/05/2018

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I Yasser called “R&M Services and told him I have problem with my truck with head problem on 4/12/18 and they check out truck on 4/13 said the head was bad on my motor.. He gave me a roughly estimate of a total of $5300 he would fix my truck and would be done the latest by 4/17.. On 4/17 that’s went he finish taking motor apart. 4/18 he said I just took head to machine chop and your head is crack.. So your total going to be $6430. I agree and gave him a $2500 deposit. To keep on going with work.. 4/21 he called me said truck is done and he said If you pay me cash is only $3500 for all the delay.. I agree on that.. When I get on the truck and started left drove for 1/2 a mile started to smell coolant and stop so water coming out of the Reservoir and when back to the shop and he came out saw it and said I can’t believed it..4/22 he said head was bad I complained saying did you said head was rebuild.. they took truck apart again and went with him to the machine shop and they tested head said it was good.... So the machine shop said the head wasn’t mount in correctly by R&M Services.. on 4/24 truck was done again and now at that point “Raul” who runs the shop said I owed him $1835 for the other work he did and other parts he had to change... paid him for that and left... Drove from Dumas, Tx to Houston, Tx and called him because truck wasn’t acting right had oil leaks thru the head and block. Had miss fire.. “Raul” told me to keep driving it that any problem call him.. when a get to Orlando,Fl took truck to another shop and told me the head wasn’t in correctly and it wasn’t good.. called “Raul” and said send me pictures and later said have it fix there and I will reimburse you for what ever need to be fix on truck..when truck was fix I called him never got on answer I had to pay $3340 to the shop... and called my card and did complaint on R&M Services to get these bill paid never have...
“I WOULD NEVER USE THESE SHOP EVER AGAIN AND WOULD NOT RECOMMEND AT ALL...

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Phone: (806) 930-1313

Address: 1607 S Bliss Ave, Dumas, TX 79029