I was so stressed out about seeing a new vet because my dog had so many issues... The vet was kind, empathetic, reassuring..she gave me reasonable options that were reasonable in price. DR. Pop started with the least intrusive (and as a result less expensive) option and will work her way up in treatment based on her and my assessment of the matter. I loved that DR. Pop did not over book herself... I was used to sitting in a waiting room for up to an hour at my last vet. I would refer this doctor again and again.