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Cape Superior Inn

OPEN NOW

TodayOpen 24 Hours

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Business Details

Hours:

Regular Hours

Mon - SunOpen 24 Hours

Extra Phones:

Phone: (218) 720-3987

Phone: (218) 525-3340

Payment method:
master card, visa
AKA:

Cape Superior Bottle Shop

Categories:
Bed & Breakfast & Inns, Hotels, Motels, Lodging

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10/08/2013

room filthy, needed total updating, smelly not as pictured, no 24 hour help. no phones in room, took credit card up front. charged for 3 nights only made it two and clerk refused to refund money saying she had to talk to the owner and offering bottle of wine. My charge is being disputed for the night I did not stay and was charged. Avoid. I I could not even give a star, that would be my rating.

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11/07/2012
This is a "less is more" accom...

This is a "less is more" accommodation. If you just need a quiet place to think, walk the shore, read, get away, well, this will do nicely. If you are looking for a jacuzzi and a mini-bar and more, I'm sure you can find them elsewhere. When I arrived, I saw another woman who had a reservation and tried to chat her up, but she was not interested--she was on her annual vacation here and she was very intereste... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/18/2011
Myself and several friends sto...

Myself and several friends stopped and stayed at this place. The Restaraunt next to this place is the old castle, but is no longer owned by the people who own the Cape Superior Inn. First, there is no parking lines in the parking lot of the inn, and as small as the driveway to the place is, parking our motorcycles as far as we could out of the way, still left them exposed to the dangerously close vehicle traffic usin... view more

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claimed iconBusiness Response.08/03/2012

Thank you for your critique, and sorry it's taken so long to post a response. We are going though a new management change with a commitment to respond to issues as quickly as possible. I'm sorry that you didn't have a satisfactory stay with us. You do have some valid points, the driveway is a bit confusing without stripes and we're working to rectify that. As a motorcyclist, I understand the need to keep you bike as far out of harms' way as possible. We do have ample parking in the back of the motel to keep your bike away from other traffic. Regarding the deck area, it is safe (but could use a new coat of stain). Since the motel is family-oriented, there is a certain amount of quiet time that we insist, so that all of our guests have a restful stay. We have also just installed a new, state of the art 110 gallon water heater. I'll be looking at installing new shower heads and seeing what we can do to increase water pressure in the rooms that need it. You are correct that none of the rooms have A/C, but we've seen that it would be rarely used, since we are right on the lake shore, and have a cool breeze. I encourage you to give us another chance. We'd love to have you stay with us!

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Cape Superior Inn

5133 N Shore DrDuluthMN 55804

(218) 525-5775

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Cape Superior Inn

5133 N Shore DrDuluthMN 55804

(218) 525-5775

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