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Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
3527 Old Norcross RdDuluth, GA 30096
From Business: This Pep Boys service location is Closed. Please visit us at http://storelocator.pepboys.com/pepboys/ to find a nearby location offering auto repair, maintenance an…
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
This review was sent to our dealership on 7/1/10 and we were given permission by the customer to re-post on a few review sites. Hello Gary, It is my pleasure to write a few words for the service you offered me. I approached Gary during the first week of June 2010 for a forester purchase. I told him my preference which was a forester premium 2.5 with all weather package. We talked about it for a while and Gary was courteous to offer a test drive in one the similar models available. I gave all my preferences regarding color, accessories and I also told Gary that I may need help with financing a loan. He was very friendly in answering all my questions . He didn't behave like a typical a sales person but as a close friend and not trying to push me to buy everything. I gave my driveout price preference but unfortunately that price didn;t work out that day. Gary noted my details and said he will call me back when there is a chance to work on the same price. I thought that as a typical sales message and tried to ignore it. But to my surprise few weeks later Gary came back to me and left a voice message mentioning about a sales promotion going on for a limited time and requested to me to stop by to know about that further. That promotion worked out good for both of us and I decided to buy the car. Then came the biggest challenge. The sage green color I was looking for, was not available in gwinnett dealership. Gary tried his best by calling each and every dealership in the southeast area and he showed us our options. He also advised us not to compromise on the miles as lot of the green color vehicles had about 3500-4000 miles. We changed our color and went to gray silver which again had the same problem. Gary showing exceptional patience and professionalism again tried all the route to get us a vehicle. We found one in Columbia,South Carolina ordered for the same by paying an advance and said will pick the delivery in 2 days. Next day Gary again called me and apologised that he missed to check the new inventory which just came in and it had a grey forester. He was very professional and didn't play any typical sales game. We went on the delivery date and our vehicle was ready to be delivered and Gary was waiting with his manager ready with all paperwork. I was confused with the option of adding the extra warranty and went ahead and added it..Later I changed my mind and asked Gary to remove it...Both Gary and his manager never said no to me and treated me with at most professionalism. I would recommend Gary for anyone looking for any Subaru vehicle..Good luck Gary and thanks for helping us get a wonderful Forester. Kind Rgds Anand Duluth,GA
This is my best experience buying a car ever. I went in to buy a Used Infiniti and was treated as if I was buying one of their Top Dollar New models. The salesman, Richard, took the time to answer any questions and gave me NO Pressure to purchase any vehicle. I wanted the M45, but ended up (on a suggestion from Richard) on a M35, I looked at Lexus & BMW, to compare models & decided on the new Lexus I drove the LS and the GS models and after serious thought, I bought a like new GS300 for a total price inside of my budget without any negotiation. I drove it home & the next day it would not start. A new car would not START! I called the dealership & they picked up the car & I told them that I was no longer interested in the car,. Buyers remorse I know, but I looked at a used Lexus & honestly got confused. I decided to widen my search for a different vehicle. I did all my research before hand and had my finances in order before I went car shopping. The Infiniti M models that are in & around Atlanta are numerous. I found several (Infiniti of Gwinnet had the best selection) I settled on a M45, but found out it had damage. After checking 5 other dealerships and 2 private sellers, I was fed up with the BS and was so relieved when I reached Infiniti of Gwinnett...Normally I will remove any advertising off my vehicle but I proudly wear the Infiniti of Gwinnett License Plate Frame.
This review was sent to our dealership on 6/12/10 and we were given permission to post on a few review websites: Hey Terry, Good seeing you and the rest of the Subaru Gwinnett team today. I wanted to let you know that Jill in the service department gave some excellent customer service today - I had to reschedule my service appointment and Jill was happy to change the time. When we got to the Service area she was waiting and greeted us in a very pleasant manner and helped me out with getting a service guide that I can follow for future service appointments. Also, she asked us if we wanted something to drink and got us a Coke out of the vending machine while we were up front taking about the World Cup. All of this might seem like regular customer service, but as a customer it makes a difference and means that I will be going back for my Forester service needs - a pleasant experience makes a difference. Please thank Jill for me and looking forward to seeing you all at the 6k mark ( in another six months? haha! ) Sincerely, -Tony
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.