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Columbus' Most Convenient Bank

Hours

Regular Hours

Neighborhood
Riverside
Categories
Banks, Commercial & Savings Banks

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Reviews (3)

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07/05/2013

Overall

I was motivated to post this review after reading one reviewer's complaint over unauthorized withdrawals. About a year ago, I, too, discovered a series of four unauthorized withdrawals from my checking account. Granted, with apology, they immediately credited the account as a result of my complaint. Had I not watched my online account statements as often as I do, I can only assume that these unauthorized withdrawals would have persisted. The reason given by the bank rep was vague. Very suspicious, needless to say.

04/08/2010

Overall
SUSPICIOUS UNAUTHORIZED ACTIVITY,BROKEN ATM, RUDE STAFF, NSF

I went to the atm at a CS on High Street a few days ago to check my balance... It read that I had 50 and some change in my account. I was surprised, but I thought maybe someone had put money in my account for some reason. I took out 20 dollars. The next day I was negative 20 bucks and one of the tellers told me to come in and deposit 20. So I came in two days later, deposited 55.00, just to find out that they had charged me an NSF fee of 30 bucks! They refused to help me or even listen to what I had to say. They acted like I was lying.



This is not the first time that I have had trouble with this terrible bank! I HAD TO FILE TWO COMPLAINTS ABOUT UNAUTHORIZED ACTIVITY ON MY ACCOUNT.



And the workers are not helpful, one of the ladies is very rude! Do not trust CS bank!‎



Pros: NONE

Cons: SUSPICIOUS UNAUTHORIZED ACTIVITY,BROKEN ATM, RUDE STAFF, NSF

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