1 stars

rhammond2k 07/10/2010

Defective Merchandise, Expensive Delivery, and Ripoff Warranty

This store is a ripoff! Was told the Guardian Shield would protect against any damages to the furniture and we paid the store to deliver the furniture. We noticed damage to the sofa and ottoman a couple of weeks after delivery because the pillows were covering the damage. They refused to repair the damage or replace the damaged sections because they said it happened during delivery (they delivered it!) and we were supposed to report it within 2 days. Huh??!! We have reported it to Better Business Bureau and our 20,000 Twitter Followers will be hearing about it too! Go somewhere else for furniture.

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