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Jennifer Convertibles

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Furniture Stores, Home Furnishings

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Defective Merchandise, Expensive Delivery, and Ripoff Warranty

This store is a ripoff! Was told the Guardian Shield would protect against any damages to the furniture and we paid the store to deliver the furniture. We noticed damage to the sofa and ottoman a couple of weeks after delivery because the pillows were covering the damage. They refused to repair the damage or replace the damaged sections because they said it happened during delivery (they delivered it!) and we were supposed to report it within 2 days. Huh??!! We have reported it to Better Business Bureau and our 20,000 Twitter Followers will be hearing about it too! Go somewhere else for furniture.


Provided by Citysearch - 
The worst customer service

I must warn everyone who is looking for funiture at the Jennifre convertible in Dublin California.
They make their adds look very attractive and you make purchase. You wait anxiously for the furniture to arrive for 2 month, then they will say they don't have the merchandise for many more weeks.So you will try to cancel the order, then they will charge you 10 % of entire order.
It seems like that is how they make money off of you. We fell for it. Please be careful.

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Jennifer Convertibles

6698 Amador Plaza RdDublinCA 94568

(925) 803-8374

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Jennifer Convertibles

6698 Amador Plaza RdDublinCA 94568

(925) 803-8374

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