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Encore Theatrical Supply Co. Inc

(2 Reviews)

7182 Regional St, Dublin, CA 94568

(925) 932-1001

OPEN NOW
Today: 10:00 am - 7:00 pm
61
YEARS
IN BUSINESS
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Business Description

Locations in Pleasanton, Walnut Creek and Fremont Location Descriptions: * Walnut Creek in Ygnacio Plaza * Pleasanton in J.C. Penny Plaza

Hours

Regular Hours

Services/Products

* Dancewear * Costumes * Stage Make-Up * Costume Accessories * Costume Rentals BRAND * Capezio * Danskin * Mirella * Leo's * Bloch * MotionWear * Body Wrappers * Duck Crossing * Bal Togs

Brands
ben nye makeup, body wrappers, capezio, children, danskin, mirella, motionwear
Payment method
amex, carte blanche, diners club, discover, jcb, master card, visa
Categories
Skating Equipment & Supplies, Theatrical Make-Up, Wigs & Hair Pieces, Dancing Supplies, Costumes
Other Information

Parking: Free

Bike Parking: No

Wheelchair Accessible: Yes

Price Range : Average

Coupons

No coupons available at this time.

Reviews (2)

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11/01/2015

Overall

NEVER, EVER will I spend a penny at this store!!!!! My wife purchased a pair of suspenders and a bow tie (which came in sealed packaging) I intended to use as part of my Halloween costume. The colors she picked didn't quite work so I ended up not using the items nor did I open the packaging. The total for the two items was $17.88 Fast forward 17 hours later, I come back to the store to return both items, with receipt in hand AND again both items UNUSED and UNOPENED and I am callously told by the 17 year old punk high schooler "No Returns on Costumes" Look smart A$$ I realize you get to look cool in front of your other idiotic friends you had hanging out in the store with you at the time and that this is something you probably have the pleasure of doing a dozen times a day but this was my 1st time trying to return something at your store and your $hit#y job is thankfully NOT my day-to-day job. Therefore, have some compassion and courtesy towards your customers and be a little more apologetic when you're giving them the company shaft!!!!! At the end of the day Encore's monthly sales were increased $17.88 BUT DUE TO THEIR PATHETIC EMPLOYEES AND THEIR COMPLETELY ABSURD RETURN POLICY THEY'LL NEVER GET A PENNY FROM ME OR ANYONE ELSE I GET TO SHARE THIS RIDICULOUS EXPERIENCE WITH.

02/11/2008

Provided by Citysearch - 
Overall
great customer service, they'll help you get what you need, when you need it!

Encore isn't the least expensive place to get dance costumes and accessories, but it is the best at getting you what you need, when you need it. Also, they get to know you and work to help you when you need it.

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