Called to confirm that they had all the information needed to get my medication for treatment approved and ready for ship. Very friendly, courteous and handled everything with efficiency. They informed me that they needed to have my info & prescription for my treatment meds transferred to another specialty pharmacy in the region and explained to me why and what for and they handled that very quickly and efficiently as well. The other specialty pharmacy called me the very next day and my treatment meds were here in 3 days! Thanks so much Tonie!!
From Thomas Kane On the outside chance you didn't get my phone review or I didn't include my name,I am doing another. I worked with both Anna-Lisa and Rebecca on the phone a few days ago. They were both extremely helpful. I made it clear to Rebecca that I needed my meds before I went out of town and she went out of here way to make sure that happened. It is nice to know that people still go out of their way to assist people as they did, and want QSP to know they have 2 wonderful employees. Thanks again girls!
Rebecca assisted me with some issues I was up against on getting the meds needed and then the shipping of them.....she went above and beyond to help and I so appreciated her efficiency, kindness and understanding. She made a frustrating situation way less stressful. THAT is a rare thing to experience in customer service out there. So kudos to you Rebecca - you rock and to Quality, I say, she's a keeper - give her a raise! And I know what I am talkin' bout because I am in CS Management. Thanks so much Rebecca.