The salon is clean and I've never experienced a very long wait (more than 10 min) even when they've been busy. The pedicures, both gel/shellac and regular, that I've gotten have always lasted well and looked nice. The previous owner, Ivy, sold the business sometime in 2012 I think to her long time employee Carlos and his wife. They both do a nice job and their new employee V (a young man in his 20s) does really excellent work. Everyone speaks very good English and seems to understand when to converse with clients and when not to. Unfortunately, the weak link here is the daughter of the owners. While she is a pretty typical 20-something, her attitude really brings the atmosphere down. She's a bit loud and rough around the edges language-wise (and I'm not conservative, but it just doesn't seem to fit there). She is always complaining about the hours they work, or when she gets to go home. It feels a bit like she thinks this is a 'cool' thing that everyone does about their work, but when I'm paying some $25-35 for your service, and I tip you well, I don't want to hear all that. She can't seem to wait to get back to her smartphone between clients and because I've had pedicures done by literally everyone that works there (I've been a regular for years), I can definitely say hers are the least in quality. She doesn't seem to want to go to any extras and everything seems like an effort. The last time I was there I actually wondered if this was going to be a deal-breaker for me and whether I'd look elsewhere. If I were more friendly with Carlos, I might suggest that he speak with her about professionalism. Take it for what it's worth, if you can put in your earbuds and block it out, this is one of the best places in town.
227 E Palace AveSanta Fe, NM 87501
From Business: When in Santa Fe, THE place to go for beauty advice and services is Oscar Daniel Hair Designs. Oscar is renowned for his skill and talent as a stylist. He stocks th…
All the gals at my work have been talking about how great this guy "AJ" is at hair! So I decided to give him a try. From the moment I walked in to Salon Mateo I felt welcome and calm. AJ did an amazing job on my cut and my color is so shiny its unbelievable. I have preboooked for the rest of the year with him just to make sure I have my spot reserved in his chair! I have finally found a stylist that understands what i want :) the products he recommended are great as well. I am now one of the gals back at the office bragging away about how great AJ is! Thanks AJ so much!
I was a former customer of Nail Time, where Antonio worked. He's the best there is if you want your nails to look great and be healthy. I couldn't stomach going in to Nail Time anymore as the owners are rude, rude, rude! Very non customer service focused. To my delight Antonio joined Ocean Nails and what an incredible place it is! Clean, friendly, relaxing environment.. and of course Antonio! Although the entire staff I'm sure would do a great job. So.. I highly recommend Ocean Nails for you and your friends.