I used United taxi recently for my friend's bachelorette party wine tour and had an excellent experience from start to finish. I would highly recommend them and will use them for my future cabby needs. 1) Booking was super easy -- I work long hours so appreciated the many ways they could be reached. They were responsive to emails (unlike other companies from whom I requested online quotes) and picked up the phone when I called at 8:30pm on a Friday night. Easy as pie. 2) They were able to accommodate a last minute change to the size of vehicle requested 2 nights before my event -- even after they had already called to confirm everything 3) Aron, our driver, arrived early, was extremely polite, impeccably dressed, and professional. He helped us load our many bags of picnic supplies into the trunk. Honestly I can't think of a single negative thing to say. The customer service was fantastic all around. Highly recommend this company.
I had reservations to be picked up at the airport, but my flight was late. I was worried they would not be there to pick me up, but that staff and driver at Urban Express were very understanding. The Mercedes was there waiting for me and it was immaculate. I will definitely use them again.
We used the service back in June for our wedding, we provide them what we need prior to the wedding and this is it , service was done at professional level with no issues we was happy and all the guests as well. all I can say hand them what you need and forget about it ....it will be don