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Business Details

14

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
amex, visa, discover, mastercard
Location:
Bay Court Plz
Categories:
Nail Salons, Beauty Salons, Day Spas
Other Information:

Bike Parking: No

Price Range : Below Average

By Appointment Only: No

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Reviews

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Overall

DO NOT GO!!! I HAVE BEEN TRYING TO GIVE THEM THE BENEFIT OF THE DOUBT FOR SOME TIME BECAUSE OF ONE OF THE NAIL TECHS WHO IS A VERY NICE LADY. HOWEVER, THE SERVICE WENT DOWN FROM THE DAY THE NEW OWNER TOOK OVER. THEY HAVE ON MULTIPLE TIMES TRID TO USE PEDICURE CLIPPERS ON MULTIPLE CUSTOMERS WITH JUST RUNNING HOT WATER OVER THE CLIPPERS AND DID NOT SANITIZE I UNTILL A FEW OF US CUSTOMERS SAID SOMETHING. THE RAGS IN THE WARMER SMELLED SOUR AND THE CONTAINER REMAINS DIRTY. THE DRYER FOR YOUR NAILS ARE DIRTY AND THEY TRIED RE-USING THE FLIP FLOPS AND TOE SPACERS . THEY TOOK THE BASKETS THAT CUSTOMERS DEPOSIT THE DIRTY ONES IN AND MOVED THE ENTIRE BASKET BACK TO THE PEIDCURE CHAIRS AND I FILMED THEM USING THEM ON THE CUSTOMERS LIKE THEY WERE BRAND NEW. THE REST OF THE STAFF WAS VERY NASTY AND CONSTANTLY WITH ATTITUDES UNLESS U SPEND LOTS OF MONEY. OVER HEARD ONE STAFF MEMBER SAY THAT A CUSTOMER WAS ONLY SPENDING 40.00 AND SHE ACT LIKE SHE SPENDING A MILLION. THEY WORK HAS ALSO BECOME SLOPPY. THEY SOAK YOUR FEET FOR FIVE MINS OR LESS THAN CHEAT YOU OUT OF FULL PEDICURE. THEY BARELY RUB UR FEET/LEGS AND POLISH YOUR TOES. MULTIPLE TIMES I ASKED FOR A PROPER PEDICURE LIKE THE ONE THAT I SAW ONE OF THE STAFFS DO AND WAS TOLD THAT I COULD SIGN UP FOR HER NEXT TIME. I KNEW THE MAN WAS UPSET BECAUSE I CAUGHT HIM TRYING TO REUSE TOE NAIL CLIPPERS WITH OUT CLEANING THEM . I SPOKE WITH MANAGER WHO APOLOGIZED AND STATED THAT THINGS WOULD CHANGE. NEVER GOT A REFUND OR DISCOUNT SO I PAID 23.00 TO GET MY TOE NAILS POLISHED.,NO MASSAGE ETC. GAVE THEM ANOTHER CHANCE AN WHEN I WALKED IN I WAS PUBLIC ENEMY #1,LOL. I NO LONGER TRUSTED MY MONEY BEING SPENT THERE. VERY SAD THAT TRYING TO MAKE SURE PEOPLE INCLUDING MYSELF DID NOT GET INFECTIONS OR DISEASES WITH UN-CLEAN INSTRUMENTS , SOUR RAGS AND RE-USED FLOPS & TOE SPACERS. I WAS HOPING THE OWNER WOULD OF DID WHAT SHE SAID BUT I WAS TOLD BY A FORMER WORKER THAT THEYDO NOT CARE ABOUT ANYTHING BUT THE MONEY AND THEY TALK BADLY ABOUT THE MINORITY CUSTOMERS THAT KEEP THEM IN BUISNESS.................. DO NOT WASTE YOUR HARD EARNED MONEY............ . GLAD TO SAY THAT I AM AT A NEWWWWWW SHOP AND THEY ARE HANDS DOWN THE BEST!!!!!

PS .. THE ONE DAY I SAW THEM CLEAN, THEY SAID THE INSPECTOR WAS COMING AND TOLD ME TO COME BACK LATER WHILE I WAS BACKING AWAY THEY CARRIED SEVERAL BAGS OUT TO A TRUCK AND DIRTY DRYERS TO A LEXUS TRUCK WHICH I LATER FOUND OUT WAS THE MANAGERS TRUCK.

06/28/2012

Overall
I loved the facility b/c it wa...

I loved the facility b/c it was clean, welcoming & an all around great place. The workers were/are very pleasant, greeted me with a smile & open hand like being at a family members house. I would definitely recommend this place to anyone & to see Jimmy personally b/c he did my nails!!

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Star Nails

650 S Bay Rd Ste 4DoverDE 19901

(302) 677-0588

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