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Simon's Bridal Shoppe

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Business Details

35

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (302) 678-4401

TollFree: (800) 876-3152

Sponsored Links
Services/Products:
  • Pageants
  • Tuxedos
Brands:
Maggie Sottero
Payment method:
master card, visa
Neighborhood:
Downtown Dover
Categories:
Bridal Shops, Formal Wear Rental & Sales, Wedding Supplies & Services, Women's Clothing

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Reviews

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04/13/2013

Overall

So it was a little outdated when we walked in but the selection of dresses was great. My mother and I were able to shop and not feel like we were being followed. The lady there, I forget her name, but nice, was very helpful. They had a lot of great accessories too. Over all I had a good experience.

07/21/2012

Overall
Stay away! I bought a dress f...

Stay away! I bought a dress for my son's wedding. The salesperson June was exceptional and that was the last bright spot in my experience. I hung the pic of the dress on my refrig because i loved it and could not wait to get it. Let me provide some background, for OVER A YEAR, i worked out and watched my diet carefully so i would look my best for the wedding, I lost 35 pounds. I ordered the dress in April and it came in June. Guess what it was too tight! I could not even breathe or list my arms. They told me that there was not enough fabric to make it larger and I had enough time to lose the weight since I had gotten fat. They did tell me that they could order some fabric but I had to decide to do that by 6PM that day. Then they said they would ask the second seamstress if they could make it bigger. When I called she said there was a little fabric but was not sure it would give enough room. I could not even sit in the dress. they told me to bring my friends because I was not able to judge it properly. I brought my friends and they said it was too tight. I wrote a letter and all I got back was that I had gained weight and it was not their fault. They said I gained 4 inches on waist. Now tell me, does it make sense that a person who is focused on losing weight would spend over $400 for a dress and then eat enough food to gain 4 inches on your waist? What did I do make a like a snake and swallow a animal whole? Horrible insulting people....the problem is when they took the measurements, they did not give me copy. Make sure you get a copy. Someone told that they had a friend who went through the same thing and they made sure they had their copy. Apparently this is common, I went to several other bridal stores in Wilmington area. Two of them told me that they had others in their store with bad experiences from Simon. I am very sad, I cannot wear the dress I wanted, but I will not step into that store and set myself up for more insults. As someone else said the only nice person in the store is June

05/25/2009

Overall
customer service

RUDE!!!!!! just soooooo rude...the employers in there were just sooooo rude like why are you here?!?! they looked at us like if we wouldnt be able to afford their dresses. i asked to try on a dress and one of the girls stared at me down and said no its not gona fit you!!....well it did and it was perfect.so yea they are just VERY rude.

02/03/2009

Overall
Only One Decent Saleswoman in the Store

I have been to look for dresses at Simons with more than one wedding party since there are not many bridal shops in the area. I have been there to look at bridal gowns, mother-of-the-bride and bridesmaids dresses with various friends/relatives. On every occasion except for one the staff was unfriendly, short with answers, when they bothered to answer at all, and just plain rude. However, they are well trained in giving you the "why are you even in here" stare down. One attendent reluctantly helped us but ignored questions that we asked her. At first I thought it was just me but then one of the other bridesmaids said not to bother asking the attendant anything because she just ignores you anyway. The shop does have a good selection of dresses but makes it painful to shop there due to their inhospitable attitude.

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Simon's Bridal Shoppe

215 W Loockerman StDoverDE 19904

(302) 678-8160

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