This business is shady and the owner is sneaky. They riped my husband off for over a year and he had been a great customer for years. My husband felt like things had changed at the gym and not for the good so he talked to the owner and ask him to cancel his membership that he was changing gyms. The man said he was busy but as soon as he got to his office he would take care of it. Nothing was said about signing any papers. Nothing! My husband is a very educated man and if someone told him he needed to sign something he certainly would have. Now they are telling us that since he never signed something saying he wanted to cancel they will not cancel it. But the owner told me in our conversation that he didn't know why they were still taking out money from our account. That's because he knows he did wrong! What a scam! If you don't know to sign a paper then they can continually take money out of your account. Even though they know your not and haven't come in for over a year. I wonder how many other people they've done that too. I told him that morally he should know better and he could reinburse us. He said no! Until we come in and sign a paper they will not stop! I'm a paled that someone puts business over morals and doing what's right!